Privacy Policy

Effective: August 1, 2011

Our Commitment To Privacy

Your privacy is important to us at MetroPaws LLC (“MP”). To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used (the “Privacy Policy”). To make this notice easy to find, we make it available from our homepage.

The Information We Collect

This notice applies to all information collected or submitted on the www.metropaws.com (the “Site”). On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name Address Phone Number Email address Dog Breed & Information, including emergency contact information Method in which you would like to receive our communications with you

The city and state of your location may be displayed in your public profile. You will have the option of making your profile private.

If you are a service provider, you will have to supply your full address and a mobile phone number at which users may contact.

Any credit card information collected by MP will not be stored on the Site. All credit card information will be sent to a third party, www.authorize.net for processing. Users should become familiar with the privacy policy on third party sites.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our electronic newsletter as well as updates on our new products and services and our blog. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that may be used to identify those individuals.

Our site uses cookies to save your user name and password so you do not have to re-enter it each time you visit our Site, to make sure you do not see the same ad repeatedly, to deliver content specific to your interests, and for other purposes. We also log IP addresses to help diagnose problems with our server and to administer our Site. We do not link IP addresses to personal information.

MP is committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you. We may disclose personal information only` to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We are e-commerce users too, and understand the importance to protect your privacy.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by going to the “My Account” section of MetroPaws.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time. As such, you should revisit this page periodically to review this Privacy Policy. We may amend this Privacy Policy to permit material changes to the way we collect, use and/or share your personal information. Please be advised that the changes will apply to any personal information that you provide to us on or after the effect date of such change to the Privacy Policy.

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to